A PERFECT UNDERSTANDING OF CUSTOMER NEEDS
At the heart of ACTIA’s strategy, customer support is another area of excellence in which we take pride and reputation. Providing service and support to users/operators.
ACTIA offers solutions and services adapted to the challenges of equipment availability in service. In order to do this, ACTIA provides the following services:
ACTIA offers solutions and services adapted to the challenges of equipment availability in service. In order to do this, ACTIA provides the following services:
- Support for users
- Support for operators
- Software support
- Management of technical events
- Management of maintenance contracts
- Management of stocks of strategic parts or of parts with long lead times in order to optimise repair times
- Obsolescence Monitoring
- Obsolescence Mitigation
- Continuous product improvement
- Repairs
- Skill maintenance
- Maintenance of development and production tools
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